Useful Tips

Emergency services: 

Fire - 01

Police - 02

Ambulance - 03

Mosgaz (gas company): 04

Rescue service: 937-99-11

Mosvodokanal (water company)

Plumbing: 261-35-42

Sewers: 261-43-66

Mosgorsvet (electricity company): 921-27-45

Directory inquiries

New free directory inquiries:  500-55-09 or 8 buzz 800-505-55-09

Free directory inquiries (24-hour multi-channel telephone): 995-55-99

Central address bureau: 978-28-20

Inquiries regarding lost children: 401-90-11

Accident registration bureau of the Main Interior Department of Moscow: 207-90-05

Road accident inquiries (State Traffic Inspectorate): 208-82-24

Mosenergo (electricity company): 957-35-30

Metro: 288-03-25, 288-03-26

Lost & found:

- in the metro: 222-20-85

- on surface transport: 298-32-41

- lost documents  (Monday to Thursday opening hours:  9 a.m. - 6 p.m., Friday opening hours: 9 a.m. - 4 p.m.):  200-99-57  

Airports

Inquiries for all airports (24-hour): 941-99-99

Aeroflot (inquiries regarding all arrivals and departures): 155-09-22

Air terminal: 950-4949

Bykovo: 558-47-38

Vnukovo: 436-28-13

Domodedovo: 323-81-60; 933-66-66

Myachkovo (cargo): 552-35-35

Sheremetyevo-1: 578-23-72; 232-65-65

Sheremetyevo-2:  956-46-66

Ticket booking: 940-79-79

Ticket booking and delivery: 941-99-99

Railroad Terminals

Inquiries regarding all arrivals and departures: 266-99-99

Belorussky: 251-60-93, 973-81-91

Kazansksy: 264-65-56

Kievsky: 240-11-15, 240-04-15

Kursky: 916-20-03

Leningradsky: 262-91-43

Paveletsky: 235-68-07

Rizhsky: 971-15-88

Savyolovsky: 285-90-05

Yaroslavsky: 921-59-14

Ticket booking: 266-83-33

Central Bus Terminal:

Inquiries: 468-04-00

Ticket booking: 468-34-01

River terminals:

Northern: 459-74-60

Southern: 118-78-11

Moscow telephone network:

Sending a telegram by telephone: 06

Directory Inquiries: 09

National calls: 8-13

International calls (inquiries): 8-190

Putting in international calls: 8-194

Medical services:

Healthcare inquiries: 964-84-01, 964-84-03, 964-84-13

Ambulance (inquiries) 445-57-66, 445-67-73 (over the past 24 hours);

445-01-02 (over ten days);

445-59-85 (over more than ten days)

 Assistance for:

 - women in labor and gynecological patients: 684-00-26

 - somatic and infectious patients: 924-81-01

Botkin Hospital: 252-94-88, 945-00-45

Emergency ophthalmologic service for adults: 299-61-28, 924-34-24

Emergency ophthalmologic service for children: 237-19-71

Emergency drug service: 925-45-01, 190-37-28, 427-66-01

Emergency psychiatric service: 925-31-01 

Dental service (24-hour): 264-65-21

Children’s dental service (Mondays – Fridays: 7a.m. –7p.m., Saturdays & Sundays: 24-hour) 148-55-22

Sklifosovskogo Hospital: 280-41-54, 280-93-60, 929-10-09

Moscow Suicidology Center (24-hour): 205-05-50

AIDS Prevention Center (anonymous): 365-06-01, 366-26-70 

AIDS Open Line: 216-65-94

Free pharmaceutical inquiries (information about availability of medications in pharmacies): 258-75-74

Information about availability of medications in Moscow’s pharmacies: 927-05-61, 241-77-72, 241-41-42